Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Maison B Hair. Throughout the site, the terms “we”, “us” and “our” refer to Maison B Hair.

Maison B Hair operates this website and online store to provide customers with premium hair products.

Our store is hosted on Shopify, which allows us to sell our products and services to you.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, including any policies referenced here.

If you do not agree with these Terms, you should not use our website.

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SECTION 1 – ELIGIBILITY

To make a purchase from Maison B Hair:

• You must be 18 years old or older, or
• You must have the permission and supervision of a parent or legal guardian.

By placing an order, you confirm that the payment method used belongs to you or that you have permission to use it.

You also agree that all information you provide during checkout is accurate and complete.

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SECTION 2 – OUR PRODUCTS

Maison B Hair sells premium hair products through this website.

The images displayed on our website represent the exact products offered for sale. While colours may appear slightly different depending on lighting or device screens, the product supplied will be the same product advertised on our website.

We reserve the right to modify, update or discontinue any product at any time.

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SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase a product from Maison B Hair.

We reserve the right to accept or decline your order at our discretion.

An order is only confirmed once you receive an order confirmation or dispatch email.

All purchases are subject to our Return & Refund Policy.

Products purchased from our website are intended for personal use only and not for resale.

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SECTION 4 – PRICES AND PAYMENT

All prices on our website are listed in GBP (£).

Prices may change at any time but will not affect orders that have already been placed.

Payment must be made in full before orders are processed.

Accepted payment methods may include:

• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay
• Shop Pay

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SECTION 5 – SHIPPING AND DELIVERY

We aim to dispatch orders as quickly as possible.

Delivery times may vary depending on the shipping method selected at checkout.

Maison B Hair is not responsible for delays caused by courier services, customs processing, or circumstances beyond our control.

Once an order is shipped, responsibility for the package transfers to the customer.

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SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including logos, images, product descriptions, branding, and design, belongs to Maison B Hair.

You may not reproduce, copy, distribute or use any content from this website without written permission.

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SECTION 7 – THIRD-PARTY SERVICES

Our website may contain links or tools provided by third parties.

We are not responsible for the content or policies of any third-party websites.

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SECTION 8 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, which provides the platform used to operate our online store.

However, all purchases made on this website are transactions directly between you and Maison B Hair.

Shopify is not responsible for any aspect of the sales between you and Maison B Hair.

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SECTION 9 – PRIVACY

Your personal information is handled according to our Privacy Policy.

Information may also be processed by Shopify in order to operate the website and complete transactions.

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SECTION 10 – PROHIBITED USES

You may not use this website:

• for unlawful or fraudulent purposes
• to place false or fraudulent orders
• to attempt to gain unauthorized access to our systems
• to misuse the website in any way that could damage our business or customers

We reserve the right to suspend or block access to our website if these Terms are violated.

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SECTION 11 – LIMITATION OF LIABILITY

Maison B Hair will not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.

Nothing in these Terms affects your statutory consumer rights under UK law.

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SECTION 12 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full effect.

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SECTION 13 – GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any disputes will be handled by the courts of England and Wales.